Learning Experience Design (LXD)
I design learning that respects people's time and attention while still moving the needle on business outcomes. Every journey is intentional, from needs analysis through to assessment, built on instructional design principles and how adults actually learn.
- Instructional design and needs analysis
- Scenario-based and cognitive-load-informed design
- Storyboarding, prototyping and assessment strategy
- Microlearning and spaced repetition
Learning Technology & Systems
I architect the systems that make learning scale, not just administer them. LMS configuration, integrations and reporting are second nature, and I automate the repetitive so teams can focus on the work that actually needs a human.
- LMS architecture, configuration and administration
- xAPI, SCORM and LRS configuration
- Workflow automation and process documentation
- Third-party integrations and custom workflows
UX/UI & Digital Accessibility
Good design has to work beautifully for everyone, not just look good in a deck. I ground every interface in real user research and build accessibility in from the first draft, not as a compliance pass at the end.
- User research and usability testing
- Wireframing, prototyping and Figma
- WCAG compliance and accessibility auditing
- Information architecture and design systems
Web Development & Technical Build
I can take a design system and actually ship it. That means I brief developers with precision, and build the thing myself when it's faster than waiting.
- React and Next.js applications
- WordPress and Elementor Pro development
- Mobile-first, responsive design
- API integrations and custom builds
Product & Strategic Leadership
This is the layer that separates a course builder from a strategist. I bring product discipline to L&D, backlogs, user stories, agile ceremonies, and pair it with the stakeholder management needed to align a room full of competing priorities around one outcome.
- L&D business partnering and strategy
- Product backlog management and agile delivery (Jira)
- Stakeholder management and change adoption
- Cross-functional facilitation
AI & Product Analytics
I use AI to accelerate the work, not replace the thinking behind it, and I use real usage data, not guesswork, to know what's actually landing. Prompt engineering, workflow design and analytics all serve the same goal: proving impact, not just claiming it.
- Prompt engineering and LLM integration
- AI-powered workflow design
- Learning analytics and data visualisation
- OKRs, success metrics and A/B testing